Privacy policy

This is a courtesy translation. The German version at jensneuhaus.de is the authoritative one.

1. Privacy at a glance

General information

The following notes give a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. This website has no forms and no user accounts; this website sets no cookies, and audience measurement (section 3) works without cookies; data arises when you visit, when you book an appointment and when you write to me. The typeface (Inter) is served from my own server, not from a third party.

2. Hosting

Hetzner

This website is hosted by Hetzner Online GmbH (Industriestr. 25, 91710 Gunzenhausen, Germany). The personal data collected on this website is stored on Hetzner’s servers. This may include IP addresses, contact requests, meta and communication data and website access data. Hosting serves the performance of a contract with potential and existing clients (Art. 6 (1)(b) GDPR) and the secure, fast and efficient provision of this website by a professional provider (Art. 6 (1)(f) GDPR). Further information: Hetzner Privacy Policy.

3. Analytics

Umami Analytics

This website uses Umami, a privacy-friendly, cookie-free web analytics service. I run Umami myself; the script and the count request are served via the domain automagically-edge.com. Collected are browser type and operating system, device type, screen size, language setting, referrer, pages visited with time of access and the approximate location (country/region). Umami sets no cookies, stores nothing in your browser and does not store your IP address. The data stays on my server and is not passed on to third parties. Legal basis: Art. 6 (1)(f) GDPR (legitimate interest in the statistical analysis of website use to improve the offering). Further information: umami.is/docs.

4. Appointment booking & contact

Appointment booking

For online appointment booking (book.jensneuhaus.de) I use booking software I developed myself and operate myself. When you select an appointment, the details requested there — such as your name, email address, the desired time and optional additional information — are processed to organise and prepare the appointment. To prevent abuse, the software counts booking attempts per IP address and hour. The confirmation is sent by email with a calendar invitation (.ics); for sending I use Lettermint as a processor, which processes your email address and the content of the message. Data is not passed on to third parties unless this is necessary to carry out the appointment. Legal basis: Art. 6 (1)(b) GDPR (pre-contractual measures) and Art. 6 (1)(f) GDPR (legitimate interest in preventing abuse).

Video conferencing (Whereby)

For online meetings I use Whereby (Whereby AS, Karenslyst Allé 4, 0278 Oslo, Norway). Name, email address (if provided) and technical connection data are processed. Whereby stores data within the European Economic Area (EEA). Meetings are recorded only with your prior consent and solely for automated transcription; the recording is deleted immediately after transcription is complete. Legal basis: Art. 6 (1)(b) and (f) GDPR, and for recordings additionally Art. 6 (1)(a) GDPR. Further information: Whereby Privacy Policy.

Contact by email

When you write to me by email, I process your email address, the content of your message and any further information you give me in order to answer your enquiry. Legal basis: Art. 6 (1)(b) GDPR where pre-contractual measures or a contract are concerned, otherwise Art. 6 (1)(f) GDPR (legitimate interest in answering enquiries).

5. Controller

Jens Neuhaus
Kaiserdamm 7 · 14057 Berlin · Germany
Phone: +49 (0) 176 10220362
Email: hello@jensneuhaus.de

6. Storage period & deletion

I store personal data only for as long as necessary for the purposes stated. Unless a more specific storage period is stated above, your data remains stored until the purpose of processing ceases to apply. If you make a legitimate request for deletion or withdraw consent, I will delete your data unless there are other legally permissible grounds for storing it. Statutory retention periods remain unaffected.

7. Your rights

You have the right at any time to access, rectification, erasure, restriction of processing and data portability regarding your personal data stored by me. You can withdraw any consent you have given at any time with effect for the future. Contact: hello@jensneuhaus.de

Notice of your right to object under Art. 21 GDPR: You have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data that is based on Art. 6 (1)(f) GDPR (legitimate interest). I will then no longer process your data unless I can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

You also have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit (BlnBDI)
Alt-Moabit 59–61 · 10555 Berlin, Germany
www.datenschutz-berlin.de

8. Server log files

The provider of these pages automatically collects and stores information in server log files that your browser transmits: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request and IP address. These data are not merged with other data sources. Legal basis: Art. 6 (1)(f) GDPR (legitimate interest in the technically error-free and secure provision of the website).

As of: November 2026